Your industry. Your workflow. Your AI chatbot.
Go past answering questions. A chatbot that knows how your customers ask for things, collects the detail they left out, gets the request into a shape your team can quote, and talks to the systems you already run.
Try the live chatbot Talk to us
What the demo is. The chatbot further down this page is run by our chatbot partner and it is their own assistant, answering questions about their platform. It shows you how the conversation behaves. It is not a chatbot built for your industry, because that is the part we would build with you.
Don't just read about it. Try it.
It is running below, right now. Type a question and see what it asks back, when it offers a person instead, and how long it takes to answer. Nothing to install, no account, no sign-in.
Not sure what to ask? Tap a line to copy it:
The side your team sees
You decide what it answers, and what it hands to your team.
The chat above is your customer's side. This is where your team works. Pick a line to see where it lives.
Inbox
Narin P. LINE
This chat is on Draft, so nothing reaches the customer until somebody presses Send.
AI assistant
Handover rules
A chat that matches a rule goes to your team before the AI answers it.
- When
- The customer asks for a discount, a special price or payment terms.
- AI says
- I'll pass this to our sales team so they can look at the price for you.
- Then
- Goes to your team. The customer is told to expect a reply within 2 working hours.
AI assistant
Knowledge
What the AI answers from.
Checked against what it already knows, to avoid duplicates. Chats flagged for money or risk are skipped.
AI assistant
Knowledge
What the AI answers from.
Word, PDF or CSV, up to 3 MB.
Save 12 answersInbox
All chats
Every channel, one list.
On your phone too, with a notification when a chat is waiting for you.
The controls are the platform's own. The layout is simplified.
The platform this demo runs on
Let's build a chatbot for your business
Tell us what you want it to do. We read every one of these ourselves and reply with what we think is buildable, what is not, and what it would take. Nothing is charged and nothing is built before a scope is agreed.
That's with us.
A person reads it, not a queue. You will hear back at the address you gave, usually the same day. If it is urgent, [email protected] is the fastest way in.
Have a complicated workflow? Let's talk.
If the shape of your request handling is unusual enough that a form cannot hold it, write to us and describe it in your own words. You get a person, and usually the same day.
Melinda Tongdee reads these. Support and billing go to [email protected], and the contact page has the rest.
Need something more specialised?
We also build AI around a business's own processes rather than around a product's feature list. The three things we already run: